Aug 21, 2014
Hesan
wrote
Hello I have purchased two prestashop manager licenses and one doba add on license. I have tried to synchronize my products with doba to update all my quantities however unfortunately it updates 0 products at the end.
Here are some pictures. http://imgur.com/a/bnW6g
Here are some pictures. http://imgur.com/a/bnW6g
Reply
1 Answer
Aug 22, 2014
Dmytro Grycelyak
agent
wrote
Hello Hesan,
Please submit a ticket at: http://support.emagicone.com/submit_ticket and provide us with your store configuration file*, so we could check it more deeply.
*You can save you store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration: http://screencast.com/t/Hmy0nUDBsHJc
Please submit a ticket at: http://support.emagicone.com/submit_ticket and provide us with your store configuration file*, so we could check it more deeply.
*You can save you store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration: http://screencast.com/t/Hmy0nUDBsHJc