CSV Import does not import all rows

CSV Import does not import all rows

May 29, 2017
Sebastian Ulbrich wrote

I'm new in this Forum and did not find my issue.

I'm using Talend Open Studio to convert my CSV files I get from the manufacturer to the Store Manager Format and it works fine.
In the file I have 4119 rows, but unfortunately the Store Manager only detects 1589. When I delete the first 1589 rows and save the file, the Store Manager only detects about 1000 rows.
In my Talend Job I enabled to split the Output to more than one file with 1000 rows each. When I want to import, Store Manager only detects 955 rows. After this I have split the files to more files with 750 rows each and Store Manager only detects 706 rows.
In my opinion it makes no sense, because there are the same rows in the file compared to the first one with all products.

Can you please help me with this issue?
I'm using Store Manager 3.7.1 with license Pro (Trial, my customer wants to buy Store Manager Pro after the Shop is built).

Thank you very much and have a nice day

Sebastian Ulbrich
1 Answer
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May 30, 2017
Yura Senkiv agent wrote
Thanks for specifying your issue, Sebastian

We need to check it deeply on our side to be able to give you an exact reason and possible solution

Please submit a ticket at:https://support.emagicone.com/submit_ticket and provide us with this import file to check

Please do not submit any details here, since it is a public forum and all data will be accessible to all our users.