Apr 29, 2015
David Handford wrote
Magento comes pre-loaded with a wide range of transactional email templates. These emails are triggered by a variety of actions that can occur on a Magento website. They can be new order being placed, order shipped and credit memos among others.
Magneto Store Manager does not send emails to customers on any condition.
In magneto when I ship an order magneto can send transactional email to the customer letting them know there order has been shipped with tracking information.
When I process in Magneto Store Manager this shipment email is not sent.
My customers never know.
The same for Credit memo, New Invoice, New Order, New Customer.
My request is that magneto store manager makes use of transactional emails within magneto as part of order processing.
Magneto Store Manager does not send emails to customers on any condition.
In magneto when I ship an order magneto can send transactional email to the customer letting them know there order has been shipped with tracking information.
When I process in Magneto Store Manager this shipment email is not sent.
My customers never know.
The same for Credit memo, New Invoice, New Order, New Customer.
My request is that magneto store manager makes use of transactional emails within magneto as part of order processing.
Under review
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10 Answers
May 04, 2015
Alex Pryshlivskiy
agent
wrote
Hello David.
You are right. This is very useful feature.
Right now we have this window for status change
See screenshot - magento-orders.png
This feature is included in our To-do list.
For example - this option was included in another Store Manager.
Look at this type of realisation - screenshot presta-shop-email-status.png
According to terms of realisation. I'll be ready to comment this task after official Release of Magento Store Manager.
In this case we'll organize new development plan for next stage.
You are right. This is very useful feature.
Right now we have this window for status change
See screenshot - magento-orders.png
This feature is included in our To-do list.
For example - this option was included in another Store Manager.
Look at this type of realisation - screenshot presta-shop-email-status.png
According to terms of realisation. I'll be ready to comment this task after official Release of Magento Store Manager.
In this case we'll organize new development plan for next stage.
Jun 29, 2015
Melissa
wrote
OMG, This is a must feature, please I need that so badly!
Jun 30, 2015
Alex Pryshlivskiy
agent
wrote
Thanks for your comment Melissa!
I'll try to re-open this task after current Release of program.
I'll try to re-open this task after current Release of program.
Jun 30, 2015
David Handford
wrote
This should have been done by now, very weak order management product without it.
Jun 30, 2015
Alex Pryshlivskiy
agent
wrote
Hello David!
I understand your desire to speed up the process.
But at the moment we need to finish the current release of the program.
For my part, I will try to add this task to the next release.
I understand your desire to speed up the process.
But at the moment we need to finish the current release of the program.
For my part, I will try to add this task to the next release.
Sep 21, 2016
Jenne
wrote
Isn't this still included? This is allready asked a year ago and is a really musthave. Now you still have to login to create invoices and shipping.. Pain in the ass process.
Sep 21, 2016
Alex Pryshlivskiy
agent
wrote
This task was added to our to-do list.
So, I'm waiting for execution.
Why so long?
There are a lot of tasks in the plan. Most of them are urgent and important.
I have not forgotten about your request. For my part - I will try to speed up the addition of the task.
So, I'm waiting for execution.
Why so long?
There are a lot of tasks in the plan. Most of them are urgent and important.
I have not forgotten about your request. For my part - I will try to speed up the addition of the task.
Dec 03, 2017
Zalman Goldstein
wrote
Any progress on this 14 months later?
Dec 05, 2017
Alex Pryshlivskiy
agent
wrote
This option was implemented in 2017.
See a screenshot -
More info about this feature- https://www.mag-manager.com/discover-the-latest-updates-of-store-manager-for-magento/3-7-1-1951-smtp-support-magento-2-1-6-compatibility-custom-options-autoimport-improved-configurable-product-generator/
See a screenshot -
More info about this feature- https://www.mag-manager.com/discover-the-latest-updates-of-store-manager-for-magento/3-7-1-1951-smtp-support-magento-2-1-6-compatibility-custom-options-autoimport-improved-configurable-product-generator/
Dec 10, 2017
System
wrote
Hello,
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team