Interface with Ebay failed
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Dec 28, 2013
Cristen Reed wrote
Hi,

I am sitting in Australia on a Sunday in 40 degree heat after paying $140AU for software that is not interfacing Prestashop to Ebay successfully. So please forgive me but I am a little cranky.

The specific issues are:
- there is no drop down option under Business Policies except NOT SELECTED even though policies are setup on my companyies user id. This is the case for all three policies - payment,shipping and return. Logging out, reconnecting the internet, refreshing the BP list - nothing works to refresh the list of available policies!
- Item Condition = No Condition. All my items are set up as New. Why is there no other option in the drop down list other than "No Condition" ???

Thanks and I look forward to a solution and less time at the computer!,
Noni
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1 Answer
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Dec 30, 2013
Andrii Yanosh agent wrote
Hello Cristen,

Please make sure that you have selected an appropriate shipping policy at this step: http://screencast.com/t/cr43YhljsMk

Also please make sure that the macros for Quantity, Weight, Length, Width and Depth are correct: http://screencast.com/t/QoYFgcLpt
If the issue remains, please provide us with the screen capture of the macros step, so we could check it more deeply.