Jun 30, 2015
David Handford wrote
Many of us get small multiple orders created from the same customer over the period of a few hours to a day. My request is that you enable a feature to merge orders together from the same customer. An order merge would greatly increase order management efficiency.
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7 Answers
Jun 30, 2015
Alex Pryshlivskiy
agent
wrote
Well, there will be many pitfalls
:-(
For example:
10:00 - order 1 - total 450 usd with discount coupon 30%
12:00 - order 2 - total 500 usd with reward points
18:00 - order 3 - total 600 usd
in thi case We have discount for orders >=1000 usd = 20%
in this case we have 450 + 500 + 600 = 1550
so we have one more discount for Grand total. - 20% :-)
but we don't need to give discount for each order (< 1000 for each order)
It's not so good to control discount levels, rewards, etc for merging of orders.
:-(
:-(
For example:
10:00 - order 1 - total 450 usd with discount coupon 30%
12:00 - order 2 - total 500 usd with reward points
18:00 - order 3 - total 600 usd
in thi case We have discount for orders >=1000 usd = 20%
in this case we have 450 + 500 + 600 = 1550
so we have one more discount for Grand total. - 20% :-)
but we don't need to give discount for each order (< 1000 for each order)
It's not so good to control discount levels, rewards, etc for merging of orders.
:-(
Jul 01, 2015
David Handford
wrote
Linworks uses conditions to make it work like below
Must be going to the same address and same customer;
Must be from the same Source and Subsource;
Must both have a status of Paid;
Must both have the same currency;
Must both have the same shipping service.
If you place rules around when the end user is allowed to merge perhaps you can make it work
Jul 01, 2015
Alex Pryshlivskiy
agent
wrote
Thanks for explanation David.
Let's wait for another user's reaction for this suggestion.
Finally, I added this task in our to-do list.
So, I'll try to discuss the possibility of implementation with our Development team after current Release
Let's wait for another user's reaction for this suggestion.
Finally, I added this task in our to-do list.
So, I'll try to discuss the possibility of implementation with our Development team after current Release
Jul 01, 2015
Alex Pryshlivskiy
agent
wrote
By the way, SMTP notifications feature in our plans (order creation, modification, shipping. delivery, etc... )
Maybe after this task.
Maybe after this task.
Sep 10, 2015
JOVS
wrote
Sorry to interfere...
We had via eBay 30 days collection-time. Now we are on Magento-Shop and are looking for a solution to realize the same (more or less).
Your (David Handford's) list contains "must have paid Status"
- This makes things complicate if they paid already - e.g. multiple shipping costs already paid
- if Client has paid already - whats about your mentioned Discount? - refund??
Think it should be an open Position selected may be bank-Transfer but not executed yet...
greetings
Jürgen
We had via eBay 30 days collection-time. Now we are on Magento-Shop and are looking for a solution to realize the same (more or less).
Your (David Handford's) list contains "must have paid Status"
- This makes things complicate if they paid already - e.g. multiple shipping costs already paid
- if Client has paid already - whats about your mentioned Discount? - refund??
Think it should be an open Position selected may be bank-Transfer but not executed yet...
greetings
Jürgen
Sep 11, 2015
Alex Pryshlivskiy
agent
wrote
It seems this suggestion is not so clear. In connection with the multi-variant approach situations that may arise after execution.
Sep 16, 2015
System
wrote
Hello,
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team