Jun 18, 2018
Donna Stephens
wrote
I was ecstatic to find that I could import my orders and customers to M2 using Store Manager instead of the delta M2 migration tool. However, I did run into a problem after import when M2 displayed an exception error message: "unable to unserialize"...
It is all Greek to me, but after researching the problem, I found the following:
With the launch of Magento 2.2 version, it introduced major change in terms of serialization. It introduces json serialization instead of regular one. There are many tables in database which includes several fields using serialized values, for example: catalogrules tables. While dealing with products, orders and customers in Magento 2.2..."
It is over my head, but I was wondering if it would be reasonable to handle the conversion of serialization in the Storemanager import??
It is all Greek to me, but after researching the problem, I found the following:
With the launch of Magento 2.2 version, it introduced major change in terms of serialization. It introduces json serialization instead of regular one. There are many tables in database which includes several fields using serialized values, for example: catalogrules tables. While dealing with products, orders and customers in Magento 2.2..."
It is over my head, but I was wondering if it would be reasonable to handle the conversion of serialization in the Storemanager import??
Reply
4 Answers
Jun 19, 2018
Donna Stephens
wrote
I have also realized that invoices are not coming over with the orders. Is there a reason for this?
Jun 20, 2018
Yura Senkiv
agent
wrote
Thanks for your message. We are aware of such nuances in the migration process from Magento 1 to Magento 2 and currently are investigating it to find a solution.
Please contact us at contact@mag-manager.com with more details so we could assist you and try to find a possible workaround in your specific case.
What as for Invoices. Order invoices cannot be uploaded during order import and Invoices can be generated after import using "generate invoice"option, see screenshot https://www.screencast.com/t/almLC4KID
Please contact us at contact@mag-manager.com with more details so we could assist you and try to find a possible workaround in your specific case.
What as for Invoices. Order invoices cannot be uploaded during order import and Invoices can be generated after import using "generate invoice"option, see screenshot https://www.screencast.com/t/almLC4KID
Jun 23, 2018
Juan Dosil
wrote
Hello. Same problem here only with orders, with customers I have not had problems for the migration
Jun 25, 2018
Yura Senkiv
agent
wrote
Thanks for your comment,Juan . Please contact us at contact@mag-manager.com if any assistance needed.