New Guest customers not syncing to Quickbooks "Invalid customer name"

New Guest customers not syncing to Quickbooks "Invalid customer name"

Oct 03, 2016
Brandon wrote
When customers create orders from the website front end and checkout as a guest, their order will not sync to quickbooks unless we manually set a name for the customer in the account information portion of the order. Can you make it so it syncs using billing name instead? To manually set customer names for guest is a lot of manual work. Attached is a picture of the order are that must be changed for the sync to work correctly.
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Oct 04, 2016
Alex Pryshlivskiy agent wrote
Good afternoon, Brandon!
May I contact you and get your source database ?
Our Tech. team will have a look how to help you.
Please don't publish your email - I've got it.
I'm waiting for your confirmation :-)
Oct 04, 2016
Brandon wrote
Yes
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Oct 05, 2016
Alex Pryshlivskiy agent wrote
This is Sergiy!
Could you check email?
I sent email request to you.