When I try to "Get Data from the Web" I get this error message: IOHandler value is not valid.

When I try to "Get Data from the Web" I get this error message: IOHandler value is not valid.

Avatar image
Jul 10, 2015
Aaron McGuire wrote
This wasn't ever an issue before, but for some reason now when try to Get Data from the Web, I receive the following error: IOHandler value is not valid.

Site URL: https://www.safetyproductsdiv.com

I thought it had to do with the bridge settings, but if I enter https://www.safetyproductsdiv.com, it results in this error: http/1.1 404 not found - if I leave it as http://www.safetyproductsdiv.com, I get IOHandler value is not valid.

Can you help?
Reply
6 Answers
Avatar image
Jul 13, 2015
Aaron McGuire wrote
Hello there, has anyone had a chance to review this issue?
Avatar image
Jul 13, 2015
Ira Kobylianska agent wrote
Hello Aaron,

Thank you for your reply.

As we can see, your store uses secure protocol - https. Please add 's' to your bridge url to be able to perform Get data from web

Let us know if you have more questions
Avatar image
Jul 20, 2015
Aaron McGuire wrote
I'm sorry, I must not have been clear in my original post. I have tried adding the "s" to "http://" but it results in http/1.1 404 not found.

To recap:
https:// results in http/1.1 404 not found.
http:// results in IOHandler value is not valid.

Please advise.
Avatar image
Jul 20, 2015
Aaron McGuire wrote
I made the change to the URL:

http://devimg.next-www.com/20150720134536555.png

Closed the program then reopened it and tried to “Get Data from the Web” via the bridge and still received the error message: HTTP/1.1 404 Not Found

I then restarted my computer and tried again. Same error.
Avatar image
Jul 21, 2015
Ira Kobylianska agent wrote
Hello Aaron,

Thank you for getting back to us

Please submit a ticket at:
https://support.emagicone.com/submit_ticket
and provide us with your store connection configuration (you can save it at Preferences[F12] / Actions / Save current configuration), so we could check what caused the issue for you. Please do not submit any details here, since it is a public forum and all data will be accessible to all our users.

Waiting to hear from you
Avatar image
May 30, 2019
Oksana Semenyuk agent wrote
Hello!

Starting from Store Manger for Magento v. 3.24.0.2351 this error has been fixed.

We're detecting and handling the secure connection automatically.

Please see changelog at: https://www.mag-manager.com/discover-the-latest-updates-of-store-manager-for-magento/