Feb 14, 2014
Simon Fu
wrote
Using ver 2.16.0 (build 995)
I encountered a very strange problem today using the import/export tool (I have used it no problems before)
I did an export to CSV for one category to update the prices and using the import tool -? see attached file
I found out that all the products had disappeared unless the quantity was 1 or more.
I found out then that the software had set the inventory->stock availability to "out of stock"
We need it to show "in stock" for it to appear on the frontend
I tried to do it using the inventory multi-editor but every time I commit the change the results are the same
The only way I can do it is doing it individually one by one which will take ages as hundreds of products
Please can you assist
As mentioned before I have used this function before and it worked fine.
I encountered a very strange problem today using the import/export tool (I have used it no problems before)
I did an export to CSV for one category to update the prices and using the import tool -? see attached file
I found out that all the products had disappeared unless the quantity was 1 or more.
I found out then that the software had set the inventory->stock availability to "out of stock"
We need it to show "in stock" for it to appear on the frontend
I tried to do it using the inventory multi-editor but every time I commit the change the results are the same
The only way I can do it is doing it individually one by one which will take ages as hundreds of products
Please can you assist
As mentioned before I have used this function before and it worked fine.
Reply
2 Answers
Feb 14, 2014
Ira Kobylianska
agent
wrote
Thank you for lettign us know.
Can you please provide us with your store connection configuration (you can save it at Preferences[F12] / Actions / Save current configuration), import configuration (you can save it at the last step of import wizard), so we could check what caused the issue for you.
Waiting to hear from you
Can you please provide us with your store connection configuration (you can save it at Preferences[F12] / Actions / Save current configuration), import configuration (you can save it at the last step of import wizard), so we could check what caused the issue for you.
Waiting to hear from you
Feb 20, 2014
Ira Kobylianska
agent
wrote
Thank you for your reply.
The issue was fixed in Personal release - version 2.16.1.998. Please try to install newest version and let us know how it goes.
You can download updated version at:
http://files.emagicone.com/magento-manager-full-setup-2.16.1.998-pro.exe
Let us know how it goes
you can un-check
http://screencast.com/t/GkoH0VDX
Let us know if you have more questions
The issue was fixed in Personal release - version 2.16.1.998. Please try to install newest version and let us know how it goes.
You can download updated version at:
http://files.emagicone.com/magento-manager-full-setup-2.16.1.998-pro.exe
Let us know how it goes
you can un-check
http://screencast.com/t/GkoH0VDX
Let us know if you have more questions