Hi, i'm testing your (fabulous) software.
I've a problem: i've setted up all config (tested) and all the things using a bridge connection.
I've uploaded a csv to the software but when i clicked "Apply modify to web" all seems go well and it arrive at 100% but next it wrote me:
Click here to run Self Test or Click here for help 1 PHP MySQL Bridge (v.7.36): Can't Write Temporary File
My TMP folder have 777 permission, BRIDGE.PHP is the last version and correctly configured as you wrote on the support forum...
Can you help me?
tks
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Can't Write Temporary File
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3 Answers
Mar 03, 2014
Ira Kobylianskaagentwrote
Thank you for your question.
Please make sure that your ftp user have all permissions. If the issue still remains, please contact us via e-mail at:
http://support.emagicone.com/submit_ticket
and provide us with ftp access to your store, so we could check what caused the issue for you.
Please do not post access details here, since it is a public forum, so it would be accessible to all our customers.
Waiting to hear from you
Mar 03, 2014
Alessandro Bergaminwrote
ThankYou, 5 minutes ago I've sent you all the info's to access via FTP.
Please reply urgently..... we are in trouble :)
tks
Mar 26, 2014
Ira Kobylianskaagentwrote
Issue was related to specific server settings and fixed via e-mail
If you have same issue, please contact us via e-mail and we will gladly help you to figure it out