Can't Write Temporary File

Feb 28, 2014

Alessandro Bergamin wrote

Hi, i'm testing your (fabulous) software.
I've a problem: i've setted up all config (tested) and all the things using a bridge connection.

I've uploaded a csv to the software but when i clicked "Apply modify to web" all seems go well and it arrive at 100% but next it wrote me:

Click here to run Self Test or Click here for help 1 PHP MySQL Bridge (v.7.36): Can't Write Temporary File

My TMP folder have 777 permission, BRIDGE.PHP is the last version and correctly configured as you wrote on the support forum...

Can you help me?
tks

3 Answers

Mar 03, 2014

Ira Kobylianska agent wrote

Thank you for your question.

Please make sure that your ftp user have all permissions. If the issue still remains, please contact us via e-mail at:
http://support.emagicone.com/submit_ticket

and provide us with ftp access to your store, so we could check what caused the issue for you.

Please do not post access details here, since it is a public forum, so it would be accessible to all our customers.

Waiting to hear from you

Mar 03, 2014

Alessandro Bergamin wrote

ThankYou, 5 minutes ago I've sent you all the info's to access via FTP.

Please reply urgently..... we are in trouble :)

tks

Mar 26, 2014

Ira Kobylianska agent wrote

Issue was related to specific server settings and fixed via e-mail

If you have same issue, please contact us via e-mail and we will gladly help you to figure it out

Feel free to contact us if you have any questions