Avatar image
Jan 24, 2013
Hennie Van Rooyen wrote
When I copy and paste html table from word into description I get this
class=MsoNormalTable border=0 cellPadding=0 width="78%">

but when I take that same table and paste it in Magento backend product description then the table displays correctly in frontend.

I tried all settings and validations in Store Manager but nothing change.

2 Answers
Avatar image
Jan 25, 2013
Ira Kobylianska agent wrote
Please submit a ticket at:

Can you please provide us with your store connection configuration (you can save it at Preferences[F12] / Actions / Save current configuration), example of the table (at your file) and admin access to your store, so we could check what caused the issue for you.
Please do not post any data here since it is public forum and is accessible to all our customers.

Waiting to hear from you
Avatar image
Jan 28, 2013
Ira Kobylianska agent wrote
We have checked the issue and noticed that if to manage descriptions at Internet Explorer (browser) - the same issue occurrs, so it is a Internet Explorer bug.
We are using Internet Explorer at Store Manager, so the same issue occurred at Store Manager.

Please let us know if you have any other qeustions