Jul 22, 2016
Pohlmann
wrote
Hello,
when i import products this is no problem, but: Uploading pictures do not get resized despite of settings. Please see appended PDF
Where could be the problem?
hub2000
when i import products this is no problem, but: Uploading pictures do not get resized despite of settings. Please see appended PDF
Where could be the problem?
hub2000
Reply
1 Answer
Jul 25, 2016
Ira Kobylianska
agent
wrote
Hello,
Thank you for letting us know.
Please submit a ticket at:
https://support.emagicone.com/submit_ticket
and provide us with your store connection configuration (you can save it at Preferences[F12] / Actions / Save current configuration), import configuration (you can save it at the last step of import wizard - http://screencast.com/t/859soIifs ), .csv file, so we could check what caused the issue for you. Please do not provide any details here, since it is a public forum
Waiting to hear from you
Thank you for letting us know.
Please submit a ticket at:
https://support.emagicone.com/submit_ticket
and provide us with your store connection configuration (you can save it at Preferences[F12] / Actions / Save current configuration), import configuration (you can save it at the last step of import wizard - http://screencast.com/t/859soIifs ), .csv file, so we could check what caused the issue for you. Please do not provide any details here, since it is a public forum
Waiting to hear from you