Import: Uploading pictures do not get resized despite of settings

Import: Uploading pictures do not get resized despite of settings

Jul 22, 2016
Pohlmann wrote
Hello,

when i import products this is no problem, but: Uploading pictures do not get resized despite of settings. Please see appended PDF

Where could be the problem?

hub2000
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1 Answer
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Jul 25, 2016
Support Manager agent wrote
Hello,

Thank you for letting us know.

Please submit a ticket at:
https://support.emagicone.com/submit_ticket
and provide us with your store connection configuration (you can save it at Preferences[F12] / Actions / Save current configuration), import configuration (you can save it at the last step of import wizard - http://screencast.com/t/859soIifs ), .csv file, so we could check what caused the issue for you. Please do not provide any details here, since it is a public forum

Waiting to hear from you