Store Manager changes my stock status automatically

Store Manager changes my stock status automatically

Jun 08, 2019
Kenneth Rasmussen wrote
Hi there.

I'm using store manager through a bridge connection to our magento database, how ever.
When using store manager the last couple of days to change the purchase prices of all products.
I Import a file with the Attributes.
ID - SKU - Purchase Price

When Importing the file, and the only thing I want to change is the purchase_price.
How ever it changes my stock status, it changes a lot i'm not asking it to.
Se below picture. This resulted in, that out of 10000+ products it set 7384 products out of stock, so I had to change them all again manually. 200 at a time , this took for ever.
Please tell me what I do wrong or how I can make sure it doesn't happen in the future.
1 Answer
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Jun 10, 2019
Yura Senkiv agent wrote
Please contact our support department with the following files so we could check this specific case:

1) Store Configuration file (can be saved in Preferences(F12) > Save current configuration )
2) Import file
3) Import configuration file (can be saved on the last step of the import: in cfg format )
4) Your Log files with the date when issue occurred (you can find Log on your pc here: C:\Users\%USERNAME%\AppData\Local\eMagicOne Store Manager\Logs )
5) Specify your software version and Magento store version so we could ensure that they are compatible

Please do not post files here since this is a public forum

Waiting to hear from you!