Yes we have special regulation. All 3 files have to be seperated pdf files, combining them is not allowed.
I'll try to explain in more detail:
1. You have to send the customer an order confirmation.
This is done by ZenCart, so no Problem here.
2. You have to send the customer a second E-Mail (in my case i use the "order shipped" info Mail for this). This E-Mail MUST have the invoice of that order, the company conditions an the return policy attached to them. All 3 files must be pdf files and they have to be seperated files, so you cant combine them.
The problem with the second point is that Store Manager has to my knowledge no built in function to send out the invoice to the customer (attached to an E-Mail). Sure i can create a Template, attach the company conditions and return policy to it, and use that template to send out the E-Mail to the customer. But this way the invoice is missing. I would have to attach it to the Template too, but this only works for one order. It's just not possible to bulk process 50, 75 or whatever number of orders. You cant set the order status of multiple orders to "order shipped" and use the E-Mail Template to send out the E-Mails to the customers. The Invoices would be missing, they would all get the same (if i just attach an invoice to the template), or i would have to do this "attach invoice, change status (and send E-Mail) for every order one by one manually. This is just not possible.
I hope you can understand what my problem is :)