e-mails notifying about order status

e-mails notifying about order status

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Nov 26, 2014
Monica Iannone wrote
The problem with the latest version has not been resolved mails update was not sent correctly
is always sent the empty mail even if you have set the template properly

- There occurred issues with e-mails notifying about order status. The problem has been resolved and one can send e-mails properly.

I'm sorry for my english
1 Answer
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Nov 27, 2014
Kateryna Beliukh agent wrote
Thank you for contacting us.

We have to check it more deeply with our tech engineers. Please, submit a ticket here: http://support.emagicone.com/submit_ticket
and attach your store configuration file. You can save your store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configurationhttp://screencast.com/t/Hmy0nUDBsHJc

Waiting to hear from you!