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Operation Hours
Here you can find the information on when we are available: Department
Updated:
Feb 02, 2022
Home -> For Customers -> General information -> Knowledgebase
Why should I update?
eMagicOne Team is constantly working to improve the products we are offering. Th
Updated:
Jan 11, 2016
Home -> For Customers -> General information -> Knowledgebase -> Update and Support Service
Co-branding: Store Manager Software
Benefits - Maximize your income with little effort - Bring up your own b
Updated:
May 19, 2021
Home -> For Partners -> Advanced Options
Database Mismatch - Wrong Shopping Cart version (old/new) or Store Manager Version (old)
If you can see error that your database version doesn't match the version expect
Updated:
Feb 16, 2016
Home -> For Customers -> General information -> Knowledgebase
New version is available!
There is a new version available. If you cannot download it automatically, pleas
Updated:
Feb 08, 2023
Home -> For Customers -> General information -> Knowledgebase -> Update and Support Service
How to Order, Apply Update Service and Extend Download Period of Store Manager
First thing you should know – all updates are free during 6 months after your pu
Updated:
Jul 28, 2022
Home -> For Customers -> General information -> Knowledgebase -> Update and Support Service
Database Connection General Information: Selecting Connection Variants
Store Manager requires direct MySQL database connection. Most of hosting compani
Updated:
Aug 14, 2019
Home -> For Customers -> General information -> Knowledgebase -> Store Manger Connection and Setup
ChatGPT Error: The model ... does not exist or you do not have access to it
What does the error mean: ChatGPT Error: The model 'gpt-4' does not exist or yo
Updated:
Dec 20 (3 months ago)
Home -> For Customers -> General information -> Knowledgebase -> ChatGPT
Database connection: Direct, Bridge, Direct Connection through HTTP Tunnel. What is the difference?
To start working with your store first of all you have to select what type of co
Updated:
Aug 14, 2019
Home -> For Customers -> General information -> Knowledgebase
VAT - FREE Checkout via PayPal
When you add product to cart, our payment processor includes VAT, depending on y
Updated:
Aug 14, 2019
Home -> For Customers -> General information -> Knowledgebase
How can I update my Store Manager? How can I download the latest version of Store Manager?
How can I update my Store Manager? How to download the latest version of Store M
Updated:
Feb 08, 2023
Home -> For Customers -> General information -> Knowledgebase
ChatGPT Error: You exceeded your current quota
ChatGPT Error: You exceeded your current quota. Please check your plan and billi
Updated:
Dec 20 (3 months ago)
Home -> For Customers -> General information -> Knowledgebase -> ChatGPT
Licenses Were Switched to Other Email
eMagicOne company switches the licenses or changes e-mail address (the software
Updated:
Dec 05, 2016
Home -> For Customers -> General information -> Knowledgebase
No Reply from eMagicOne? Why haven't I received any e-mails and responses from eMagicOne?
If you haven't received order confirmation e-mail or our replies to your request
Updated:
Feb 08, 2023
Home -> For Customers -> General information -> Knowledgebase
Software update – cannot download update.
First of all make sure that you have access to the latest version. You get 1 yea
Updated:
Feb 08, 2023
Home -> For Customers -> General information -> Knowledgebase
How to transfer data from Store Manager to another PC
There are situations when you may need to fully reinstall Store Manager or insta
Updated:
Dec 28, 2021
Home -> For Customers -> General information -> Knowledgebase
Unable To Connect To Remote Database. What Do I Have To Do?
Very short description of key items to check Internet check failed: - Make
Updated:
Feb 18, 2022
Home -> For Customers -> General information -> Knowledgebase -> Store Manger Connection and Setup
Why is Store Manager Price Higher at the Checkout Page?
There could be several reasons why the price at the checkout is higher. Here you
Updated:
May 19, 2021
Home -> For Customers -> General information -> Knowledgebase
Why I cannot request free trial? Can you grant me a new key?
Store Manager products are offered free of charge for 14 days. Within that perio
Updated:
Jul 28, 2022
Home -> For Customers -> General information -> Knowledgebase
Bridge Connection - Duplicate Entry Error, Duplicated Data, also it may look like "Error: #23000 Duplicate entry '7650' for key 'PRIMARY' "
While working via PHP-MySQL Bridge type of connection, you need to sync your dat
Updated:
Apr 30, 2021
Home -> For Customers -> General information -> Knowledgebase -> Store Manger Connection and Setup