Dec 08, 2015
Stuart Perkins
wrote
After upgrading to windows 10 the sound is not made now after an order is received, is there a problem?
Reply
3 Answers
Dec 09, 2015
Kateryna Beliukh
agent
wrote
Thank you for your questions.
Please, make sure that you have enabled option to get new order notification here: http://screencast.com/t/bZwpJJN9A7Ci
Let us know if issue remains!
Please, make sure that you have enabled option to get new order notification here: http://screencast.com/t/bZwpJJN9A7Ci
Let us know if issue remains!
Dec 09, 2015
Stuart Perkins
wrote
Yes this option is enabled the same as the screenshot you sent.
Dec 10, 2015
Kateryna Beliukh
agent
wrote
Thank you for reply.
Please, try to reinstall Store Manager. Use its native uninstaller at Start/all programs/emagicone/Store Manager for Zen Cart/uninstall. Please, save all your configurations before uninstalling, so you could easily upload them to newly installed program.
You can save your store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration: http://screencast.com/t/Hmy0nUDBsHJc
Let us know how it goes!
Please, try to reinstall Store Manager. Use its native uninstaller at Start/all programs/emagicone/Store Manager for Zen Cart/uninstall. Please, save all your configurations before uninstalling, so you could easily upload them to newly installed program.
You can save your store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration: http://screencast.com/t/Hmy0nUDBsHJc
Let us know how it goes!