May 12, 2016
SAJID PATEL wrote
In previous versions you could copy and paste products into multiple categories at one time but now in the latest versions you can't do this? you have to do it by one category at a time which is more time consuming?
Also, why is there no copy and paste feature for categories as we need to be able to copy and paste categories as subcategories which would save us a lot of time, because we currently have to create the same categories multiple times?
Please restore and add these features
Also, why is there no copy and paste feature for categories as we need to be able to copy and paste categories as subcategories which would save us a lot of time, because we currently have to create the same categories multiple times?
Please restore and add these features
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13 Answers
May 13, 2016
Alex Pryshlivskiy
agent
wrote
Good evening SAJID!
We didn't change such logic for Store Manager.
Could you provide for investigation:
1. Video screenshot of issue
2. Version of program ( build)
3. Please give us a full backup of your Database to reproduce your problem from our side.
This information should be provided to our online support chat - https://www.zencart-manager.com/support-center
Please don't publish this info in this public topic.
We didn't change such logic for Store Manager.
Could you provide for investigation:
1. Video screenshot of issue
2. Version of program ( build)
3. Please give us a full backup of your Database to reproduce your problem from our side.
This information should be provided to our online support chat - https://www.zencart-manager.com/support-center
Please don't publish this info in this public topic.
May 18, 2016
System
wrote
Hello,
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
May 19, 2016
SAJID PATEL
wrote
please just add the feature of copying and pasting categories
May 20, 2016
Alex Pryshlivskiy
agent
wrote
Hello, SAJID!
Could you provide us remote connection to your program and demonstrate the issue?
TeamViewer will be fine for this - https://www.teamviewer.com
P.S. We didn't change such logic for Store Manager. We want to investigate this problem deeply.
Could you provide us remote connection to your program and demonstrate the issue?
TeamViewer will be fine for this - https://www.teamviewer.com
P.S. We didn't change such logic for Store Manager. We want to investigate this problem deeply.
May 20, 2016
SAJID PATEL
wrote
There are no issues. All I am asking for is a new feature which is where you can right click over a category and copy and paste it into other categories.
May 22, 2016
Alex Pryshlivskiy
agent
wrote
Good day, you told before: "In previous versions you could copy and paste products into multiple categories at one time but now in the latest versions you can't do this? "
We didn't have such option in the previous version of Store Manager. Could you clarify, what version did you mean?
We didn't have such option in the previous version of Store Manager. Could you clarify, what version did you mean?
May 23, 2016
SAJID PATEL
wrote
I can't remember which version
May 23, 2016
Alex Pryshlivskiy
agent
wrote
ok. what year it was ? 2014 ? 2012 ?
please let us know.
please let us know.
May 23, 2016
SAJID PATEL
wrote
2009
May 24, 2016
Alex Pryshlivskiy
agent
wrote
Thanks for a response.
Our technical department will investigate your request.
Our technical department will investigate your request.
May 24, 2016
Alex Pryshlivskiy
agent
wrote
one more thing - could you send us your copy of Store Manager. We'll have a look. Please contact our support department here - https://www.zencart-manager.com/contact/
May 24, 2016
SAJID PATEL
wrote
I have the latest version now
May 24, 2016
Alex Pryshlivskiy
agent
wrote
I've created special support ticket for you - UJH-TCKNP-452 Could you check it?