CSV imports of products with product parents

CSV imports of products with product parents

Avatar image
Oct 16, 2014
Rudolph wrote
Hi guys,
Firstly congrats on an excellent system. This really blew us away and is exactly what our client is looking for. I'm currently trying to make sure that it's the perfect solution before we purchase and I ran into some problems.

Attached you'll find the csv file we're trying to import. It's for a site called http://www.vegmoflora-accessories.co.za/

The columns are fine and it imports the products. However, once uploaded there's only the two parent products 'Silver Baubles' and 'Mixed Pine Trees'. None of the child products is created.

Is there something wrong with my csv page that could be causing this?
The columns i'm importing is as follow:

Product SKU Product Parent Product Name (English) Short Description (English) Description (English) Category Images Cost Price

Please let me know if you can help. We tried everything.
Thank you very much.
2 Answers
Avatar image
Oct 16, 2014
Rudolph wrote
Wait, it looks like I found the answer! Seems I had recognise 'child products' as SKU rather than product name. :)
Thank you!
Avatar image
Oct 17, 2014
Support Manager agent wrote
Hello Rudolph,

Thank you for your positive feedback and for such kind words.

Glad to hear you found answer, please do not hesitate to contact us if any additional questions will occur or any assistance will be needed.

Have a great weekends.

Roman Gard
Support manager.