Jan 14, 2016
Jens Kirk wrote
Option to edit ordered products in an order. Very important for us. It was why we bought the software.
New
3 votes
Vote
Reply
58 Answers
Jan 14, 2016
Alex Pryshlivskiy
agent
wrote
Thanks for comment.
Please identify, what fields do you need ? qty ? name ? more .. ?
Please identify, what fields do you need ? qty ? name ? more .. ?
Jan 14, 2016
Jens Kirk
wrote
We need to do all the things that can be done in VirtueMart when changing the ordered products like:
1) Change VAT / TAX per product
2) Change amount of products
3) Remove wrong products
4) Add new product
5) Change title of product
6) Change discount for the order
7) Change shipment fee for the order
8) Change payment fee for the order
1) Change VAT / TAX per product
2) Change amount of products
3) Remove wrong products
4) Add new product
5) Change title of product
6) Change discount for the order
7) Change shipment fee for the order
8) Change payment fee for the order
Jan 14, 2016
Alex Pryshlivskiy
agent
wrote
Thanks for comment, this task in our to-do list.
Jan 20, 2016
System
wrote
Hello,
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
Jan 21, 2016
Jens Kirk
wrote
Thank you for putting it on your TODO list.
We will not really be using the software before it do this because we got the software for this reason :-)
We hope to see the new feature ASAP :-)
We will not really be using the software before it do this because we got the software for this reason :-)
We hope to see the new feature ASAP :-)
Jan 21, 2016
Alex Pryshlivskiy
agent
wrote
Hello Jens!
Right now we are working on Magento Orders Import
Next stage - Magento 2 support.
I guess it'll be reasonable to reopen your request after those Releases.
Right now we are working on Magento Orders Import
Next stage - Magento 2 support.
I guess it'll be reasonable to reopen your request after those Releases.
Jan 21, 2016
Alex Pryshlivskiy
agent
wrote
By the way, how about to operate lile a Magento BackEnd?
If you want to modify order - it's reasonable to cancel old order and create new one with modified options.
See screenshot.
If you want to modify order - it's reasonable to cancel old order and create new one with modified options.
See screenshot.
Feb 27, 2016
Jens Kirk
wrote
Any ETA for this feature?
We really need it and have been waiting for it since 14.'th jaunuary :-)
We really need it and have been waiting for it since 14.'th jaunuary :-)
Feb 29, 2016
Alex Pryshlivskiy
agent
wrote
This task in on-hold status. Unfortunately, we have to implement some different features before.
How about estimate date? I'm ready to update status of this task closer to May.
How about estimate date? I'm ready to update status of this task closer to May.
Feb 29, 2016
Jens Kirk
wrote
:-(
Mar 21, 2016
Jens Kirk
wrote
Can we agree that it is working in May? Otherwise can we get a refund now because we need this option? It is the only reason that we brought the software. We have not been using it because the lack of this feature. We are using another store like manager (Order / Invoice Manager for VirtueMart)
Mar 21, 2016
Alex Pryshlivskiy
agent
wrote
Jens, I'm afraid we'll not be able to finish Virtuemart Store Manager before the May 2016.
In this case I can recommend the following variants:
- option 1 - I'll prolong your Update period for +6 months + and give us as additional compensation : 1 Addon for free as you wish
I hope to add this feature in the summer.
In this case I can't guarantee 100% implementation exactly in the special date ( for example June 10th 2016 ).
- option 2 - You'll initiate refund for this software. In this case could you provide your active License key?
Please let me know what option is better for you?
In this case I can recommend the following variants:
- option 1 - I'll prolong your Update period for +6 months + and give us as additional compensation : 1 Addon for free as you wish
I hope to add this feature in the summer.
In this case I can't guarantee 100% implementation exactly in the special date ( for example June 10th 2016 ).
- option 2 - You'll initiate refund for this software. In this case could you provide your active License key?
Please let me know what option is better for you?
Apr 14, 2016
Jens Kirk
wrote
Thank you :-)
We will take option 1 hoping that you have any news about this feature? Any ETA?
We will take option 1 hoping that you have any news about this feature? Any ETA?
Apr 14, 2016
Alex Pryshlivskiy
agent
wrote
Hello Jens!
Right now we are working on another major task.
According to our plans we'll not be able to guarantee such implementation this spring.
I'm afraid, in this case, it's better for you to initiate refund,
Could you provide your License keys ?
Right now we are working on another major task.
According to our plans we'll not be able to guarantee such implementation this spring.
I'm afraid, in this case, it's better for you to initiate refund,
Could you provide your License keys ?
Apr 15, 2016
Jens Kirk
wrote
Hi Sergiy
What I about the start of this summer? We can wait a bit longer :-) Your software is so great but we need this very important feature before letting the employess use it.
I just found that your software also support WooCommerce. We also have some WooCommerce clients that are interested in some licenses when this feature is created :-) They too need to edit the items in an order before shipping it.
Your sites presenting your software are different but isn't the software itself the same regardless of that we use VirtueMart, WooCommerce or other big webshops systems?
If so, could I install it on my own computer and e.g. connect to a client with VirtueMart and another client with WooCommerce?
What I about the start of this summer? We can wait a bit longer :-) Your software is so great but we need this very important feature before letting the employess use it.
I just found that your software also support WooCommerce. We also have some WooCommerce clients that are interested in some licenses when this feature is created :-) They too need to edit the items in an order before shipping it.
Your sites presenting your software are different but isn't the software itself the same regardless of that we use VirtueMart, WooCommerce or other big webshops systems?
If so, could I install it on my own computer and e.g. connect to a client with VirtueMart and another client with WooCommerce?
Apr 15, 2016
Jens Kirk
wrote
What I about = What about
Apr 15, 2016
Alex Pryshlivskiy
agent
wrote
I'll be honest to you Jens.
I really understood the importance of this implementation for VirtueMart.
This task ( order edit was added in our to-do list)
But from other hand we have a list of another major tasks for Magento, PrestaShop, WooCommerce Store Managers.
In this case I do not want to deceive you with the precise timing of execution of this task. :-(
In 1 month we are going to add new dedicated person for this task. So, if you ready to wait extra time - from me side I'll be able to prolong your update period ( extend ) + Addon.
Please understand, I want to help you with this problem, but right now I'm staying in the line for this task. :-)
According to wooCommerce Store Manager - in our future plans - active development of this Software.
eBay and Amazon Addons are in the active development mode.
So, we ere not sleeping and waiting for next task :-)
I really understood the importance of this implementation for VirtueMart.
This task ( order edit was added in our to-do list)
But from other hand we have a list of another major tasks for Magento, PrestaShop, WooCommerce Store Managers.
In this case I do not want to deceive you with the precise timing of execution of this task. :-(
In 1 month we are going to add new dedicated person for this task. So, if you ready to wait extra time - from me side I'll be able to prolong your update period ( extend ) + Addon.
Please understand, I want to help you with this problem, but right now I'm staying in the line for this task. :-)
According to wooCommerce Store Manager - in our future plans - active development of this Software.
eBay and Amazon Addons are in the active development mode.
So, we ere not sleeping and waiting for next task :-)
Apr 15, 2016
Jens Kirk
wrote
We will wait :-)
Is the software the same for VirtueMart and for WooCommerce?
If so we will buy about 3-5 extra licenses when this feature arrives :-)
Is the software the same for VirtueMart and for WooCommerce?
If so we will buy about 3-5 extra licenses when this feature arrives :-)
Apr 15, 2016
Alex Pryshlivskiy
agent
wrote
It looks and operates like a VirtueMart Store Manager with some details with Wordpress format (posts, Media Gallery for images etc... )
Note - orders - right now you'll be able to change status
POS and orders edit in our development plan.
Note - orders - right now you'll be able to change status
POS and orders edit in our development plan.
Apr 15, 2016
Jens Kirk
wrote
But is it the same software? Or do I need to install both in order to manage both types of webshops?
Apr 15, 2016
Alex Pryshlivskiy
agent
wrote
VirtueMart Store Manager doesn't compatible with WooCommerce Store Manager. It's not the same.
it works on another Store engines.
it works on another Store engines.
Apr 15, 2016
Jens Kirk
wrote
Okay... so I need to install them both and perhaps even have separate licenses? Or can I re-use the license?
I would be great if I could just install one software and manage both webshops types.
I would be great if I could just install one software and manage both webshops types.
Apr 15, 2016
Alex Pryshlivskiy
agent
wrote
In this case you'd better to install 2 software separatly
WooCommerce Store Manager for Woocommerce Store
VirtueMart Store Manager for VirtueMart Store.
It's not possible to work with both Stores by one program.
WooCommerce Store Manager for Woocommerce Store
VirtueMart Store Manager for VirtueMart Store.
It's not possible to work with both Stores by one program.
Apr 15, 2016
Jens Kirk
wrote
Will it be in the future? :-)
Apr 15, 2016
Alex Pryshlivskiy
agent
wrote
What exactly feature did you mean ? What's Store Manager ?
Apr 15, 2016
Jens Kirk
wrote
Will you in the future have one universial Store Manager for both VirtueMart and WooCommerce (and the other webshop types that software supports)? If so we do not need to install more than one manager.
Apr 15, 2016
Alex Pryshlivskiy
agent
wrote
Yes, this is very usefull idea. In future - we are going to implement Apple MAC version. Store Manager "All in one" in far far future. ... I'm not ready to comment such dates for this implementation right now.
Apr 20, 2016
System
wrote
Hello,
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
Jul 28, 2016
info@qliving.com
wrote
I am following the conversation above and really hop this task will be implemented soon. Because, yes - if you can't do these webshop-basic changes to orders in Store Manager then you still have to use VM backend for most of the time.
I think it is really important that we are able to edit orders in Store manager. That is a function we need every day in the webshop, as customers change their minds, want to add/change/cancel products or we need to give them a discount etc.
Bets regards
/Sten
I think it is really important that we are able to edit orders in Store manager. That is a function we need every day in the webshop, as customers change their minds, want to add/change/cancel products or we need to give them a discount etc.
Bets regards
/Sten
Aug 01, 2016
Alex Pryshlivskiy
agent
wrote
Small update - in a future plan - integrated automated export\import in the Store Manager. You don't need to pay for each addon in this case. Those features will be included in Store Manager for the start.
Aug 13, 2016
Jens Kirk
wrote
Hi Sergiy :-)
Any news about the release of requested feature back in the start of this year that we can use for editing / updating the items in an order?
Any news about the release of requested feature back in the start of this year that we can use for editing / updating the items in an order?
Aug 15, 2016
Alex Pryshlivskiy
agent
wrote
Hello Jens,
The task was scheduled for execution. I look forward to when it to comes my turn.
The task was scheduled for execution. I look forward to when it to comes my turn.
Aug 15, 2016
Jens Kirk
wrote
Date of launch?
Aug 15, 2016
info@qliving.com
wrote
I also look forward to it! :-)
Aug 16, 2016
Alex Pryshlivskiy
agent
wrote
Hello Jens.
I'll be able to comment estimate time of implementation closer to September 1th.
I'll be able to comment estimate time of implementation closer to September 1th.
Aug 16, 2016
info@qliving.com
wrote
Very good!
Aug 17, 2016
Alex Pryshlivskiy
agent
wrote
I hope to update this topic before September.
Aug 17, 2016
Jens Kirk
wrote
Ok ... so we have to wait untill some point before september before we will know when there will be a date for the implementation and then we have to wait for that date.
Aug 17, 2016
Alex Pryshlivskiy
agent
wrote
Not certainly in that way, Jens.
The task is a high priority. I'm waiting in line for execution. Maybe we released a beta release and then an official version with these additions.
The task is a high priority. I'm waiting in line for execution. Maybe we released a beta release and then an official version with these additions.
Aug 17, 2016
Jens Kirk
wrote
Super :-)
Aug 18, 2016
Alex Pryshlivskiy
agent
wrote
More realistic period is September 2016.
Aug 18, 2016
Jens Kirk
wrote
Ok so we expect the feature to be released somewhere in september :-)
Aug 19, 2016
Alex Pryshlivskiy
agent
wrote
Hello Jens,
I've scheduled this option to our development plan,
From my side, I'll try to force this implementation.
Execution depends on the workload of our team.
I've scheduled this option to our development plan,
From my side, I'll try to force this implementation.
Execution depends on the workload of our team.
Aug 24, 2016
System
wrote
Hello,
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
Sep 15, 2016
Jens Kirk
wrote
Any news?
And we need this feature for our WooCommerece webshops too: https://support.emagicone.com/632647-Edit-order-items
And we need this feature for our WooCommerece webshops too: https://support.emagicone.com/632647-Edit-order-items
Sep 15, 2016
Alex Pryshlivskiy
agent
wrote
Done for VirtuMart.
We are testing production version.
WooCommerce order editing in our future plans.
See my last answer to you - ticket - NBY-IROPS-407
We are testing production version.
WooCommerce order editing in our future plans.
See my last answer to you - ticket - NBY-IROPS-407
Sep 15, 2016
Jens Kirk
wrote
Sounds soooooooooooo good :-)
Sep 16, 2016
Alex Pryshlivskiy
agent
wrote
I hope to provide new version next week. (working days - from Mon to Fri)
Sep 16, 2016
Jens Kirk
wrote
Great :-)
Sep 21, 2016
Alex Pryshlivskiy
agent
wrote
Finally, good news:
According to VirtueMart Orders editing.
As promised, I present a new version of the program. Added the ability to modify orders at the bottom of the window.
See screenshot.
I beg to draw your attention - this is a beta version. The official release will be available this week closer to Thursday or next Tuesday.
I ask you to report the problem if you find to inadequate performance.
Download the beta version of the program at this location - http://files.emagicone.com/virtuemart-manager-full-setup-1.9.4.593_PERSONAL.exe
Total sum calculated automatically. It doesn't editable.
According to VirtueMart Orders editing.
As promised, I present a new version of the program. Added the ability to modify orders at the bottom of the window.
See screenshot.
I beg to draw your attention - this is a beta version. The official release will be available this week closer to Thursday or next Tuesday.
I ask you to report the problem if you find to inadequate performance.
Download the beta version of the program at this location - http://files.emagicone.com/virtuemart-manager-full-setup-1.9.4.593_PERSONAL.exe
Total sum calculated automatically. It doesn't editable.
Sep 21, 2016
Jens Kirk
wrote
Sounds great :-D
Sep 21, 2016
Alex Pryshlivskiy
agent
wrote
Your comments are welcome! :-)
Small update, my team told me that official Release will be available next week.
So, I hope it's enough time to work with Personal version :-)
Small update, my team told me that official Release will be available next week.
So, I hope it's enough time to work with Personal version :-)
Sep 21, 2016
Jens Kirk
wrote
Feedback for now :-)
1) Tax is not automatically re-calculated when changing discount and prices
1) Tax is not automatically re-calculated when changing discount and prices
Sep 21, 2016
Jens Kirk
wrote
2) The discount field it set by StoreManager as the difference between cost price (without tax) and gross price (including tax) but this is wrong. The discount field is not a difference. The discount field is a discount. Please check the discount field in and order in VM :-)
Sep 22, 2016
Alex Pryshlivskiy
agent
wrote
Morning Jens! Thanks for your time and feedback. I'll update your comment shortly after QA dep. response.
Sep 22, 2016
Alex Pryshlivskiy
agent
wrote
Jens, could you show us your items 1,2 on the base - Store Manager - BackEnd.
My QA team told me - they couldn't confirm your situation directly.
Thanks in advance for you time and video :-)
My QA team told me - they couldn't confirm your situation directly.
Thanks in advance for you time and video :-)
Sep 26, 2016
Alex Pryshlivskiy
agent
wrote
Good afternoon!
It's me again :-)
Jens, could you give us your video of the problem ?
It's me again :-)
Jens, could you give us your video of the problem ?
Oct 04, 2016
Alex Pryshlivskiy
agent
wrote
Good afternoon,Jens!
Could you give us video screenshot of your issue ?
Our QA department can't reproduce mentioned above issue
"
1) Tax is not automatically re-calculated when changing discount and prices
2) The discount field it set by StoreManager as the difference between cost price (without tax) and gross price (including tax) but this is wrong. The discount field is not a difference. The discount field is a discount. Please check the discount field in and order in VM :-)"
Could you give us video screenshot of your issue ?
Our QA department can't reproduce mentioned above issue
"
1) Tax is not automatically re-calculated when changing discount and prices
2) The discount field it set by StoreManager as the difference between cost price (without tax) and gross price (including tax) but this is wrong. The discount field is not a difference. The discount field is a discount. Please check the discount field in and order in VM :-)"