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Can I use discount to purchase any product or service? Can I use discount and order bundle to have one license for free?

Discount cannot be used to order Update Service, Upgrade Service or any other Pr
Home -> For Customers -> General information -> Knowledgebase

Why I cannot request free trial? Can you grant me a new key?

Store Manager products are offered free of charge for 14 days. Within that perio
Home -> For Customers -> General information -> Knowledgebase

Do I need to install Shopping Cart for my website BEFORE I can use Store Manager?

Yes, you have to install one of the supported Shopping Carts. Software can manag
Home -> For Customers -> General information -> Knowledgebase

Bridge Connection - Duplicate Entry Error, Duplicated Data, also it may look like "Error: #23000 Duplicate entry '7650' for key 'PRIMARY' "

While working via PHP-MySQL Bridge type of connection, you need to sync your dat
Home -> For Customers -> General information -> Knowledgebase -> Store Manger Connection and Setup

What is field expression, what can I specify here when importing products?

Expression is a set of SQL statements returning single value. To create an Expre
Home -> For Customers -> General information -> Knowledgebase -> Store Manger Connection and Setup

Registration problems. I'm unable to register Store Manager application, what's wrong?

This article describes most common registration issues of Store Manager software
Home -> For Customers -> General information -> Knowledgebase

How can I reset my License? (due to hardware change etc)

On the Store Manager startup you will see registration form. In this form you ca
Home -> For Customers -> General information -> Knowledgebase

What is primary license, additional license and trial license?

Full version of application should be registered using appropriate license key.
Home -> For Customers -> General information -> Knowledgebase

How to upgrade Store Manager? What is Upgrade to higher version? How to Upgrade from Standard to PRO version?

If you are using Standard Edition of Store Manager for Magento and made up your
Home -> For Customers -> General information -> Knowledgebase -> Update and Support Service

How can I install add-on?

Add-on already included in main application executable. You can find it in Tools
Home -> For Customers -> General information -> Knowledgebase

How to Solve Connection Issue if You Have Cloudflare ?

If you use Cloudflare service with your online store, it may block access to the
Home -> For Customers -> General information -> Knowledgebase -> Store Manger Connection and Setup

How can I register Store Manager Integrations / addons / plugins?

Before you can proceed with registration, you need to download and install addon
Home -> For Customers -> General information -> Knowledgebase

Where can I purchase products using discount coupon?

You are welcome to use discount coupons to purchase products developed by eMagic
Home -> For Customers -> General information -> Knowledgebase

How to upgrade Store Manager? What is Upgrade to higher version? How to Upgrade from Standard to PRO version?

If you are using Standard Edition of Store Manager for Magento and made up your
Home -> For Customers -> General information -> Knowledgebase

Copy and paste categories using category import

There may be a reason why you need to copy quite a few categories, which can tak
Home -> For Customers -> General information

How to Order, Apply Update Service and Extend Download Period of Store Manager

First thing you should know – all updates are free during 6 months after your pu
Home -> For Customers -> General information -> Knowledgebase -> Update and Support Service

Unable To Connect To Remote Database. What Do I Have To Do?

Very short description of key items to check Internet check failed: - Make
Home -> For Customers -> General information -> Knowledgebase -> Store Manger Connection and Setup

Where is Store Manager Connecting to and Why?

Store Manager for Magento allows you to work with your site from your local PC.
Home -> For Customers -> General information -> Knowledgebase -> Store Manger Connection and Setup

Do you have any volume discounts?

Yes, we offer great discounts for volume buyers. Please contact us via e-mail
Home -> For Customers -> General information -> Knowledgebase

How to transfer data from Store Manager to another PC

There are situations when you may need to fully reinstall Store Manager or insta
Home -> For Customers -> General information -> Knowledgebase

Am I using the database I set up on my website or the one I set up with Store Manager? Are they one and the same?

Database installed with Store Manager is a kind of temporary database. It can be
Home -> For Customers -> General information -> Knowledgebase -> Store Manger Connection and Setup

Add Watermark to the Product Images

Add watermark to your product images to protect them on the web space. Go to S
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VAT - FREE Checkout via PayPal

When you add product to cart, our payment processor includes VAT, depending on y
Home -> For Customers -> General information -> Knowledgebase

Do you have Store Manager version for MacOS?

Store Manager requires a PC Emulator to run on a MAC. Please note that this d
Home -> For Customers -> General information -> Knowledgebase

Store Manager Translation Guide

WHAT TO TRANSLATE Currently we need you to translate Store Manager Application
Home -> For Translators -> General Information for Translators

Database Connection General Information: Selecting Connection Variants

Store Manager requires direct MySQL database connection. Most of hosting compani
Home -> For Customers -> General information -> Knowledgebase -> Store Manger Connection and Setup

Licenses Were Switched to Other Email

eMagicOne company switches the licenses or changes e-mail address (the software
Home -> For Customers -> General information -> Knowledgebase

When and How Should I Update Bridge.php File in Magento?

Starting from version 2.28.1.1495 Store Manager for Magento includes new functio
Home -> For Customers -> General information -> Knowledgebase -> Store Manger Connection and Setup

I Lost My License Keys and Installation Package, Where can I Find Them or How Can I Opt Them Back

When you buy the license or order trial, you indicate e-mail address under which
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Co-branding: Store Manager Software

Benefits - Maximize your income with little effort - Bring up your own b
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