Connecting to DB.
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Nov 13, 2012
Strat McCloskey wrote
First of all I hope I;m in the right area. The category drop down selection box doesn't show the whole line for selecting a category.

I'm working on building a site with the virtuemart in it. I'm using a subdirectory on our current website for the build (I'm also having to learn Joomla at the same time). Our mysql server is a shared server at another location at our hosting company. I'm having a great deal of difficulty trying to set your programs setting to work. Any suggestion for my scenario? I like what I see in emagicone but I can't purchase it if it won't connect.
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5 Answers
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Nov 14, 2012
Kateryna Beliukh agent wrote
Thank you for contacting us!

Please, specify more exactly what dropdown list do you mean. We will really appreciate if you provide us with screenshot.
You can try to set up connection using Connection Wizard tool. You can check here for more info: http://store-manager-for-virtuemart-documentation.emagicone.com/quick-start-guide/connection-wizard

Please, let us know if any issues occur.
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Nov 14, 2012
Strat McCloskey wrote
Here's that screen shot attached. I'll work on trying again using the linked info you provided. Hmmmm...when I click on the little paperclip to attach the file it doesn't work either so I'll need to know where to send your screen shot.
Strat
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Nov 15, 2012
Kateryna Beliukh agent wrote
Thank you for reply.

Please, try to open ticket form in another browser to use paperclip button. Waiting to hear from you!
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Nov 15, 2012
Strat McCloskey wrote
paperclip fails to work in either IE or FireFox. In IE it shows the little hand when mousing over the paperclip. In FireFox it just continues to show the text curser.

The screenshot is up on my webserver at http://www.sculpturedglass.com/temp/screenshot.jpg

I'll leave it there for a day or so.
Strat
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Nov 16, 2012
Kateryna Beliukh agent wrote
Thank you for provided screenshot.

We are currently working on this issue and will fix it as soon as it is possible. Please, select first directory and we will transfer your post to appropriate category.

Please, let us know if any questions occur!