Aug 29 (6 months ago)
Order Details form does not include company name
When you generate the report from Orders->Order Details, Everything for the order is displayed (or printed) EXCEPT the Company Name which is omitted. This is important information. Can this be in...
Dec 10, 2015
Notifications - no sound
After upgrading to windows 10 the sound is not made now after an order is received, is there a problem? Thank you for your questions.
Please, make sure that you have enabled option to get new order n...
May 28, 2015
Posting to Zen Cart 1.5.4 Not working
I am trying to export products from a 151 store and import and post to a 154 store.
I can import the products to store manager without a problem but when I try to post to the new 154 store it will go...
Nov 27, 2014
e-mails notifying about order status
The problem with the latest version has not been resolved mails update was not sent correctly
is always sent the empty mail even if you have set the template properly
- There occurred issues ...
Nov 27, 2014
Can't connect to Zen Cart with store manager
I can't connect to our Zen Cart Database, not sure why.
Please help, need to get sale ready today
City Threads Hello!
Thank you for contacting us.
Our technical support is pro...
Oct 28, 2014
create custom reports?
in custom reports , I 'm trying to make a form of dialogue in which I want to fill a ComboBox with data from the database , I will do it manually , but to create new categories in the Store that autom...
Sep 11, 2014
Does 'Find Unused Images On FTP' (Tools >Store Diagnostic>ftp Images Diagnostics) work with bridge connection?
I'm trying to find images that are not attached to products or categories so we can clean up. When I run this utility I get a line across the top of the window that looks like /./././././././././././....
Jun 23, 2014
I have a customer with about 6 licences for zen cart manager. There sales continually uncheck individual products and the entire catalog is checked.
This has been going on for some time. They select the product categories to go on sale and the next day or even some hours later the "Entire Catalog" is ticked and everything is on sale. This is criti...
Apr 21, 2014
how to configure second site connection
I have a test site and I would like to connect another test site so that I can switch back and forth between two sites.
I tried to follow create a new connection but it is not working for me. Thank y...
Jan 10, 2014
Outgoing Email memory issue
Hi,I tried to send an email to all customers, just under 10'000 all at once. yeah I know I should have known better. Now every time I try to go to the outgoing email section I get multiple memory eror...
Nov 19, 2013
I would like to have a tab in my product page that shows specification of the particular product. I have a column for that in my drop shipping file and would like to know how to incorporate that into ...
Nov 12, 2013
When I try to connect my URL it's saying that our URL is not correct.
We do not know what to do and need some help.ThanksRic
Oct 18, 2013
How can I re-download store manager for Zen Cart?
I am trying to figure out how I can redownload store manager for Zen-Cart. My computer recently crashed and had to reformat my drive. I have found my way in for my license information on your site, bu...
Jul 18, 2013
I am a new user - when I try to upload or resize an image it complains that my FTP is not correct - but it does seem to be. please advize
Jul 12, 2013
Export of the description field fails when description has an HTML
Hi,We've just installed the Store Manager and once we try to export ALL our items into the CSV file and THEN, import it into the excell file, the DESCRIPTION field (which has an HTML description of ou...
Jul 02, 2013
In store category and products - the item product image tab - it looks like the tab will resize the image - do I have to re upload it for this to work ?
Jun 20, 2013
Hi, I got this error : HTTP/1.1 406 Not Acceptable
When I try to post the changed data, I got this error.I recently was trying to set up the URI (SEO) Module for the website. I didn't complete to install that, but while I was doing installation, I cha...
Jun 20, 2013
May 13, 2013
HiIs it possible to customize the invoice from Store Manager? Due to legal stuff, I need to modify the layout of the invoice to include extra (static) information, plus it would be nice to have it in ...
Nov 19, 2012
WHY DOES IMPORT BREAK WHEN I TRY TO ADD HTML TO DESCRIPTION FIELD???????????????????????
Dear tech support,When I add HTML code to a Description (en) column and then import the file into my zen cart database using store manager, the import breaks and HTML code appears in the same column w...
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