images and description problems

Dec 03, 2013

Dan Rupp wrote

ebay export is not working for images and description.
My "Export Products Template" settings are attached and the Product template
and the result that shows in those fields are wrong.
The first product 414, the actual image url is http://customheliparts.com/store/image/cache/data/Products/LOGO/CHP-016_opt-500x500.jpg
The extra stuff in the description should not be there.
Any input would be greatly appreciated.

exportsettings.JPG

ebayex1.JPG

ebayex2.JPG

14 Answers

Dec 04, 2013

Tania Parashchuk agent wrote

Thank you for your post.

Please, try to change macros to the following, check the screenshot:
http://screencast.com/t/Upz4cPVNW5EL

If you have any other questions, please, contact us via e-mail.

Dec 04, 2013

Dan Rupp wrote

that produces this:
http://customheliparts.com/storeimages/data/CHP-0613.jpg

Should Be This:
http://customheliparts.com/store/image/cache/data/Products/T%20Rex/500/CHP-0613-500x500.jpg

Dec 04, 2013

Dan Rupp wrote

Changed the image

[images_base_url]/[products_image]
http://customheliparts.com/storeimages/data/Products/T Rex/500/CHP-0613.jpg

ACTUAL IMAGE URL
http://customheliparts.com/store/image/cache/data/Products/T%20Rex/500/CHP-0613-500x500.jpg

Dec 05, 2013

Tania Parashchuk agent wrote

Please, use the macros:
[store_base_url]/image/[products_image]

As on the screenshot:
http://screencast.com/t/ejdvE7d89G

Dec 05, 2013

Dan Rupp wrote

Helen
The output works now but does not import into enay correctly.
[store_base_url]/image/[products_image]
http://customheliparts.com/store/image/data/CHP_Sticker.gif

EBAY IMPORTS THIS:
http://customheliparts.com/store/image/data/CHP_Sticker.gif%20

Dec 05, 2013

Dan Rupp wrote

Helen

I had a space at the end of the macro, import is good now.
thank you
Dan

Dec 05, 2013

Dan Rupp wrote

Helen

I updated every picture on my site and Used the "Get Data From Web" command.
The pictures have not changed unless i do a refresh in the imagee tab.
What other way can i update this without refreshing every product?

Dan

Dec 06, 2013

Tania Parashchuk agent wrote

Thank you for your post.
Please, go to C:\Users\helen.EMAGICONE\AppData\Local\eMagicOne Store Manager for OpenCart\ImageCache and rename the folder 'ImageCache'

Please, contact us via e-mail, if an issue remains, so we could provide you with the directions.

Dec 06, 2013

Dan Rupp wrote

Helen

I am not getting any emails from emagicone, can this be rectified here?
No user on my local with that name?

Dan

Dec 06, 2013

Tania Parashchuk agent wrote

Thank you for you post.

You may register at http://support.emagicone.com/ or, please, mail to support@opencartmanager.com

Let us know, if you have any other questions.

Dec 07, 2013

Dan Rupp wrote

This does not work, i still have to go into each product image and do a refresh.

Dec 09, 2013

Tania Parashchuk agent wrote

Please, try to delete 'ImageCache' folder, you may find it at C:\Users\helen.EMAGICONE\AppData\Local\eMagicOne Store Manager for OpenCart
To find 'Application data folder' go to Start > All programs > eMagicOne > Application Data

Please, perform the actions suggested and let us know, if an issue remains. You send us a ticket, use this e-mail - support@opencartmanager.com

Dec 09, 2013

Dan Rupp wrote

I deleted the folder, but i have to go into each product again so the image updates.
if you synch without doing this nothing gets updated.

Dec 10, 2013

Tania Parashchuk agent wrote

Thank you for your message.

Please, contact us tomorrow via live chat from 12 am to 7 pm GMT+2, so we could check an issue remotely from our side.