Dec 06, 2013
Dan Rupp
wrote
My description exports showing the html code
Reply
26 Answers
Dec 06, 2013
Support Manager
agent
wrote
Thank you for your post.
Please, send us your store configuration file* and specify a few examples of the products you export to 'support@opencartmanager.com'
*You may save your store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration http://screencast.com/t/o1SsXObpVg
Look forward to hear from you.
Please, send us your store configuration file* and specify a few examples of the products you export to 'support@opencartmanager.com'
*You may save your store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration http://screencast.com/t/o1SsXObpVg
Look forward to hear from you.
Dec 07, 2013
Dan Rupp
wrote
Helen
You have my configuration file i already sent this information.
My store is not modified in a way that the description of a product is differant from a fresh install of opencart.
You have my configuration file i already sent this information.
My store is not modified in a way that the description of a product is differant from a fresh install of opencart.
Dec 07, 2013
Dan Rupp
wrote
opencarts database has not changed, the code in the "Product_description" has this:
<p><strong>(MY PRODUCT DESCRIPTION)</p>
This is what shows as the text output description for ebay export
<p>(MY PRODUCT DESCRIPTION)</p>;
Is there some html code needed to eliminate all this and only display this
MY PRODUCT DESCRIPTION?
<p><strong>(MY PRODUCT DESCRIPTION)</p>
This is what shows as the text output description for ebay export
<p>(MY PRODUCT DESCRIPTION)</p>;
Is there some html code needed to eliminate all this and only display this
MY PRODUCT DESCRIPTION?
Dec 09, 2013
Support Manager
agent
wrote
Thank you for your e-mail.
You see, in the product tag filed - the description was incorrect initially.
Please, use the following in your product description:
<p><strong>(MY PRODUCT DESCRIPTION)</strong></p>
Let us know, if you have any other questions.
You see, in the product tag filed - the description was incorrect initially.
Please, use the following in your product description:
<p><strong>(MY PRODUCT DESCRIPTION)</strong></p>
Let us know, if you have any other questions.
Dec 09, 2013
Dan Rupp
wrote
The ebay integration should handle this,I dont think i want to change the opencart code how they handle the information for there database.
Dec 10, 2013
Support Manager
agent
wrote
Thank you for your message.
You see, an issue is in the product description coding in your database. In order to be able to export it correctly, you may change description html code.
Let us know, if you have any other questions.
You see, an issue is in the product description coding in your database. In order to be able to export it correctly, you may change description html code.
Let us know, if you have any other questions.
Dec 10, 2013
Dan Rupp
wrote
Do you mean opencarts database is coded wrong for ebay export to function properly?
I have a few opencarts stores and all are differant software firmaware and i checked the database in PHP MyAdmin and the colum shows the same html.
I am reluctant to change opencart files and there database structure to make another work. I think this would cause problems on other aspects of the Opencart software.
I would think that the Ebay Export software should be the software that should be changed to work with it.
I have a few opencarts stores and all are differant software firmaware and i checked the database in PHP MyAdmin and the colum shows the same html.
I am reluctant to change opencart files and there database structure to make another work. I think this would cause problems on other aspects of the Opencart software.
I would think that the Ebay Export software should be the software that should be changed to work with it.
Dec 11, 2013
Support Manager
agent
wrote
Thank you for your post.
We have checked your request once again. The description is being exported correctly to eBay. Please, check the screenshot http://screencast.com/t/iAZvweLP
Let us know, if you have any other questions.
We have checked your request once again. The description is being exported correctly to eBay. Please, check the screenshot http://screencast.com/t/iAZvweLP
Let us know, if you have any other questions.
Dec 12, 2013
Dan Rupp
wrote
You have to be kidding me, right!!!!!!!!
You want my ebay description to show all that html in my description??????
Her is the actual listing on ebay, do you feel that this is the way it should look?
You want my ebay description to show all that html in my description??????
Her is the actual listing on ebay, do you feel that this is the way it should look?
Dec 13, 2013
Support Manager
agent
wrote
Thank you for your comment.
We will reply to you with information related to this issue via e-mail, as information to be provided is private.
We will reply to you with information related to this issue via e-mail, as information to be provided is private.
Dec 16, 2013
Dan Rupp
wrote
Helen
As i mentioned before that i am recieving no emails from emagic one...
you can email me at this address please: chpdan at gmail dot com
As i mentioned before that i am recieving no emails from emagic one...
you can email me at this address please: chpdan at gmail dot com
Dec 17, 2013
Support Manager
agent
wrote
Thank you for your post.
We sent an e-mail to your both e-mail addresses: dan@customheliparts.com and chpdan@gmail.com
Please, check the mailboxes.
We sent an e-mail to your both e-mail addresses: dan@customheliparts.com and chpdan@gmail.com
Please, check the mailboxes.
Dec 17, 2013
Dan Rupp
wrote
Helen
I have not recieved an email exept a recept confirmation when i purchased this software and not another.
I turned my spam filters down and gmail i never touched them, i appreciate the support and service..
I have not recieved an email exept a recept confirmation when i purchased this software and not another.
I turned my spam filters down and gmail i never touched them, i appreciate the support and service..
Dec 18, 2013
Support Manager
agent
wrote
Please, contact us via live chat at http://emagicone.com/
We are available from 9 am to 9 pm GMT+2
Look forward to hear from you
We are available from 9 am to 9 pm GMT+2
Look forward to hear from you
Dec 19, 2013
Dan Rupp
wrote
Well, i recieved an email from emagicone for a new password request but nothing else
in regards to the situation.
What is the email address that this mail would come from?
in regards to the situation.
What is the email address that this mail would come from?
Dec 19, 2013
Support Manager
agent
wrote
You should have receive it from contact@emagicone.com
Please, contact us via live chat at http://emagicone.com/ so we could provide you with the link to download your personal release.
We are available from 9 am to 9 pm GMT+2
Look forward to hear from you.
Please, contact us via live chat at http://emagicone.com/ so we could provide you with the link to download your personal release.
We are available from 9 am to 9 pm GMT+2
Look forward to hear from you.
Dec 20, 2013
Dan Rupp
wrote
What makes my opencart software differant then any other?
What about the 5 other opencart stores i have and how will it affect those?
All are differant revisions.
Regards,
Dan
What about the 5 other opencart stores i have and how will it affect those?
All are differant revisions.
Regards,
Dan
Dec 23, 2013
Support Manager
agent
wrote
Thank you for your e-mail.
Store Manager allows you to manage as many stores as you wish. You just need to set up the store connection with your other stores.
Please, also download this personal release and install it (you should simply close store manager, download and run this installation file and re-open Store Manager):
https://www.dropbox.com/sm/create/opencart-manager-full-setup-1.3.2.145.exe
Warning: The link provided above is a personal release for a particular user, created due to his request.
Let us know, if you have any other questions.
Store Manager allows you to manage as many stores as you wish. You just need to set up the store connection with your other stores.
Please, also download this personal release and install it (you should simply close store manager, download and run this installation file and re-open Store Manager):
https://www.dropbox.com/sm/create/opencart-manager-full-setup-1.3.2.145.exe
Warning: The link provided above is a personal release for a particular user, created due to his request.
Let us know, if you have any other questions.
Dec 23, 2013
Dan Rupp
wrote
Helen
Before i spend more time on reinstalling software and setup, i would like to know why the versions of opencart i have are differant?
I have setup other connections in ebay export to check. the store i used is a fresh install of opencart and only contains a few products, the export is the same way?
Dan
Before i spend more time on reinstalling software and setup, i would like to know why the versions of opencart i have are differant?
I have setup other connections in ebay export to check. the store i used is a fresh install of opencart and only contains a few products, the export is the same way?
Dan
Dec 24, 2013
Support Manager
agent
wrote
Thank you for your post.
You shouldn't re-install the software. Simply download an installation file an run it. Please, clarify your question 'why the versions of opencart i have are differant?'
Please, test the personal release provided.
Let us know, if you have any other questions.
You shouldn't re-install the software. Simply download an installation file an run it. Please, clarify your question 'why the versions of opencart i have are differant?'
Please, test the personal release provided.
Let us know, if you have any other questions.
Dec 26, 2013
Dan Rupp
wrote
Why is my opencart software differant than other people are using? I downloaded opencart directly from opencart download, i have not modified the core files of this software. i have a few opencart stores and all running differant revisions and tried the ebay export on them and they all produce the same results to the description output.
So, why would i need a modified file specifically for "my needs" to make the software work?
Regards,
Dan Rupp
So, why would i need a modified file specifically for "my needs" to make the software work?
Regards,
Dan Rupp
Dec 27, 2013
Support Manager
agent
wrote
Thank you for your question.
You see, the issue you reported about is a small bug in eBay integration add-on of Store Manager for OpenCart. The personal release provided has a bug fix of the particular issue of an integration add-on work. So far we haven't received similar requests from other users, that is why the release came out personally for you.
Let us know, if you have any other questions.
You see, the issue you reported about is a small bug in eBay integration add-on of Store Manager for OpenCart. The personal release provided has a bug fix of the particular issue of an integration add-on work. So far we haven't received similar requests from other users, that is why the release came out personally for you.
Let us know, if you have any other questions.
Dec 27, 2013
Dan Rupp
wrote
Signed into dropbox and says the file is not there
Dec 27, 2013
Support Manager
agent
wrote
Dec 30, 2013
Support Manager
agent
wrote
Thank you for your post.
Description is exported correctly, at the line you see - it is only the fist line from description displayed. If you press on 'Edit description' button you will see full description.
Please, check the screenshot: http://screencast.com/t/I9tKb6KrUfEo
Description is exported correctly, at the line you see - it is only the fist line from description displayed. If you press on 'Edit description' button you will see full description.
Please, check the screenshot: http://screencast.com/t/I9tKb6KrUfEo