Jun 23, 2013
Shawn Smith
wrote
I am a new user - when I try to upload or resize an image it complains that my FTP is not correct - but it does seem to be. please advize
Reply
3 Answers
Jun 24, 2013
Kateryna Beliukh
agent
wrote
Thank you for contacting us.
Let us check this issue from our side. Please, submit a ticket here:
http://support.emagicone.com/submit_ticket
and attach your store configuration file.
You can save your store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration http://screencast.com/t/Hmy0nUDBsHJc
Hope to hear from you soon!
Let us check this issue from our side. Please, submit a ticket here:
http://support.emagicone.com/submit_ticket
and attach your store configuration file.
You can save your store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration http://screencast.com/t/Hmy0nUDBsHJc
Hope to hear from you soon!
Jun 24, 2013
Shawn Smith
wrote
Re size image complains that FTP is wrong - attached is config
Jun 25, 2013
Kateryna Beliukh
agent
wrote
Please, remove your last reply, as you have submitted store configuration file on public forum.