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We are migrating our support portal. You can reach eMagicOne support team via email: support@emagicone.com
eMagicOne application should be registered using appropriate license key. eMagicOne offers the following license keys:
Primary License (Store Manager and Store Manager Addons) - allows you to register one application and can only be used on a single computer (PC or laptop). If you would like to reinstall application with addon and move your license, you need to reset your license key
Additional License (Store Manager licenses) - allows customers who have purchased Primary license to use Store Manager on additional machines (additional seats). Note that one additional license can be used on a single computer as well.
For example: If you have three computers, you need to order one (1) Primary License and two Additional Licenses.
Important note: You can not use additional license without having at least one primary license under the same e-mail. When purchasing additional license please use same email address as for main license otherwise additional license will not work.
Trial license (time-limited) - allows to try a free trial version of the application and its extensions for 14 days.
Important! You can request only one free trial license with a valid email address to check how the software works. Additional attempts would be considered as license policy violation. Also you cannot request a free trial license if you already have a paid license of the same product.
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